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Privacy Policy

Privacy Policy

“Soul Stories, Write Your World!” Bernardine Devine

Bernardine Devine ABN:22966232578

Introduction

Bernardine Devine regards customer privacy as an important part of our relationship with our

customers. The following privacy policy applies to all Soul Stories, Write Your World users, and conforms to

Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Bernardine Devine at 61423597943.

Collection of Information

In order to use the bernardinedevine.com website, we may require information from you in order to

provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and

accounts, including Email.

Any information collected by Bernardine Devine and Soul Stories, Write Your World is collected via correspondence from you or your

company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Bernardine Devine and Soul Stories, Write Your World customers is required in order to provide you with our

products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information

(such as credit card numbers) on our website, we encrypt that information using secure socket layer

technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed

as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us,

both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at bernardine@bernardinedevine.com.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may

correct, update, delete or deactivate it by emailing us at bernardine@bernardinedevine.com.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information

from you. You may be required to provide contact information (such as name, Email, and postal

address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an

order, we will use this information to contact you.

Communications

Bernardine Devine uses personally identifiable information for essential communications, such as

Emails, accounts information, and critical service details. We may also use this information for other

purposes, including some promotional Emails. If at any time a customer wishes not to receive such

correspondence, they can request to be removed from any mailing lists by emailing us at bernardine@bernardinedevine.com.

You will be notified when your personal information is collected by any third party that is not our

agent/service provider, so you can make an informed choice as to whether or not to share your information

with that party.

Third Parties

Bernardine Devine may at its discretion use other third parties to provide essential services on our site

or for our business processes. We may share your details as necessary for the third party to provide

that service.

These third parties are prohibited from using your personally identifiable information for any other

purpose.

Bernardine Devine does not share any information with third parties for any unknown or unrelated

uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when

we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding,

court order, or legal process served on our Website.

Links

Links on the Bernardine Devine site to external entities are not covered within this policy. The terms and

conditions set out in this privacy statement only cover the domain name of bernardinedevine.com.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the

homepage, and other places we deem appropriate so that you are aware of what information we

collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to

modify this privacy statement at any time, so please review it frequently. If we make material changes

to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Bernardine Devine Security Policy

Bernardine Devine uses the Stripe and PayPal Payment Gateways for its online credit card transactions. Stripe and PayPal  process

online credit card transactions for thousands of Australian merchants, providing a safe and

secure means of collecting payments via the Internet. All online credit card transactions performed on

this site using the Stripe and PayPal  gateway are secured payments.

– Payments are fully automated with an immediate response.

– Your complete credit card number cannot be viewed by Bernardine Devineor any outside party.

– All transactions are performed under 128 Bit SSL Certificate.

– All transaction data is encrypted for storage within Stripe and PayPal ’s bank-grade data centre, further protecting

your credit card data.

– Stripe and PayPal  are authorised third party processors for all the major Australian banks.

– Stripe and PayPal  at no time touches your funds; all monies are directly transferred from your credit card to the

merchant account held by Bernardine Devine.

For more information about Stripe and PayPal  and online credit card payments, please visit thier respective websites.

You can also use PayPal via online payment or credit card and Direct Bank Debit to pay for goods.

Digital Products

After ordering online, you will receive an email confirmation from the payment gateway containing your order details

(if you have provided your email address). We will normally confirm receipt of your order within a few

minutes of ordering. We will attempt to send your e-Course or Pdf via internet download

immediately or within 1 working day.

If you wish to query a delivery please contact us at bernardine@bernardinedevine.com.

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a: 21 Day money-back guarantee from the time you receive the goods. The Online Coaching and Course work are subject to conditions made at the time of booking. Online Courses are subject to Udemy Guidelines.

Please email us at bernardine@bernardinedevine.com within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been used or if any attempt has been made to reproduce the product.

If  you have any queries regarding payments services offered by Stripe, PayPal or any other payment service please contact them directly.

Terms and Conditions:

By enrolling in this course you agree to take full responsibility for completing all of the required exercises in order to gain the most benefit from them.

You understand that Bernardine Devine and Soul Stories, Write Your World are not liable for any outcomes. 

If you have any medical or mental health condition it is understood that you will use your judgement regarding this and take full responsibility for exercising self-care.

You understand that this type of work can bring up psychological tension and that it is at your own undertaking.

You agree to take full responsibility for any action you take and for discerning what is true for you.

Intuition is a skill that requires mastery over time and it is recommended that you use care and discernment in practice.

Bernardine Devine and Soul Stories, Write Your World will not be held liable and as such you agree to undertake full responsibility for what you create and experience. 

The Pdf’s, e-Courses, online programs and coaching products are the intellectual property of Bernardine Devine and Soul Stories, Write Your World and  are subject to copyright.

Reproduction of this information, other than for that which it is intended, is not permitted. By undertaking any of the courses, online groups and/or consultation you agree not to reproduce, sell or use this material in any way other than for the learning purposes for which it is intended.

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